Custom Guidelines

Following the below guidelines when requesting standard custom on a proposal will help your order flow through the Burke internal system more efficiently, prevent delays and items being backordered at your expense.

** ONLY ASK FOR CUSTOM IF YOU KNOW YOU NEED CUSTOM

Select and use existing panels from the Inspiration Tool 

• ‘Favorite’ them for easy access

• This will be the quickest to process at time of order
• When using panels from the Inspiration tool in the Play Portal, please indicate the part number(s) of the artwork you are referencing (ie. 060-5603-0037, 060-5603-0013)

Get artwork pre-approved before entering your order

• Communicate what your customer wants for custom artwork when you enter the order. 
  Examples: 
  • I already worked with Design to create the artwork - upload the image(s)
  • Same artwork as a previous Order (give order # and 060 # if available)
  • Artwork from Inspiration Tool on Play Portal (list #’s referenced)

Indicate if exact artwork has been used on previous orders or if you will be ordering multiple items with the same artwork. 

Examples:

• Multiple welcome signs for different parks that will all be the exact same artwork
• Multiple signs in the same park with the same exact artwork
• Same sign as previous Order (give as much info as possible-part #, order #, proposal # and/or name of project)